If you have been reading our previous posts, you will know that Freespee aims to make voice conversations as meaningful as possible for you and your business. We don’t just aim to make web to voice data visible to your eyes but also to your regular 3rd party tools. We want phone calls made by visitors to receive the same treatment as form completions or shopping cart checkouts in your marketing automation tools. Hence, we aim to integrate with as many 3rd party marketing automation tools available, to make things easier for you.
We’re adding Pipeline Deals CRM (PLD) plugin to help marketers get full understanding of the customer journey and for sales representatives to quickly asses the origin and engagement of website visitors that are calling the business, while they are talking to the customer.
As you may know if you’ve read our product updates over the past few months, we’ve focused on making Freespee your favourite solution by integrating with all of your favourite marketing tools. This week, we’re making another addition to our expanding portfolio by adding the Adobe SiteCatalyst plugin.
It’s the week of engineering excellence here at Freespee. On Wednesday, we introduced the new Inbox – the powerful new feature at the Freespee Dashboard which helps marketers get the full picture of their customers’ user journey. We are very excited about it and can’t wait to get your feedback!