Freespee Analytics 1.6.3 released

We hereby introduce Analytics 1.6.3! This latest version of Freespee Analytics was released during Thursday night. Some of the cleverest night owls at Freespee worked through the darkest hours to put the new version into action.

Please have a look at our summary of the most important enhancements below. Don’t hesitate to contact us if you have any questions about this release.

Alternative answering numbers

In the past you’ve been limited to one answering number per source. This will change with Analytics 1.6.3! We’ve added a feature to give you the option to configure an advanced answering number matrix. Using this matrix, you may configure different answering numbers per weekday(s) and time of day. This brilliant new feature is of course also available through the API.

This feature is not activated by default. Talk to your sales contact if you want to get started with alternative answering numbers.

Features changing names

We felt that Click-for-number and Web numbers are quite similar – they are in fact dynamic. That’s why we are now changing the names of these features as described below.

Click-for-number >> Dynamic number, server side
Web number >> Dynamic number, client side

Lead notes gets enhanced with e-mail notifications

Commenting on leads and calls is a much-appreciated feature among advertisers who have started using it. To make it even better, we’ve added e-mail notifications. This means you’ll be notified if someone adds a note on a lead or call you’ve been commenting on – to keep you in the loop!

API + Voicemail = true

Voicemail greeting recording and voicemail settings on sources are now available in the API. There is also a change in the API’s statistics resources. We added paging to help keep the result sets at reasonable size.

To find out all the details concerning these changes, please request the latest API documentation from Helpdesk by logging into your account or by contacting us.

 

Per-Axel
2011-10-28 at 14:28
Categories: Product Updates
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Freespee Analytics 1.6 released!

With a lot of updates and exciting new features, the Freespee development team is proud to present Freespee Analytics version 1.6. We have summarized the most important enhancements below. Please don’t hesitate to contact us if you have any questions about this release (info at freespee.com).

Freespee Analytics 1.6 ads new valuable features to our Local Search and Classifieds partners and their SME advertisers:

  • Voicemail and interactive call log
  • Email and SMS notifications
  • Co-branded e-mails with support info
  • Improved reporting
  • Dynamic pie chart
  • Help texts and more

The new features help the advertisers with lead management, so they can be assured to quickly get back to all the potential customers who tried to reach them, and also distribute the leads effectivelty within their sales team.

Please read below more information about the updates.

Voicemail and interactive call log

Voicemail is one of the new useful features in Analytics 1.6. You or your advertiser can easily record a greeting message and activate same or different voicemail for each call source. Incoming voicemail messages will appear in the leads page along with our new interactive call log. Your advertisers can listen to the messages on the web, as well as download or share them by e-mail.

The interactive call log contains a list of calls, voicemails and notes related to each lead (combination of Freespee source and caller). All users with access to the leads page can comment on incoming leads and even individual calls. Please talk to your sales representative to activate voicemail.

Email and SMS notifications

Notifications on missed calls is now a per-source setting that you or your advertisers can administer in the Analytics web. If voicemail is enabled for your account, you will also be able to activate notifications when new voicemail messages arrive.

And hey, there is more, we’ve added SMS notifications! Enter your mobile phone number to get notified by text message. Please talk to your sales representative to activate SMS notifications.

Co-branded e-mails with support info

All e-mails sent from Analytics to end-users are now co-branded with the partner’s logo. Furthermore, we have included support contact details in these e-mails.

Improved reporting

We added several new reports in Analytics 1.6:

  • Customer report – Produces a list of customers and a summary of number of sources.
  • Source report – Lists all sources currently active along with some basic customer info.
  • Sources without traffic – Helps you identify sources which hasn’t received any calls during a given time period.
  • Traffic log report – This one isn’t actually new, it’s the old “Detailed report” with a new name.

Dynamic pie chart

In an effort to make comparison of traffic volume easier, we’ve added a brand new dynamic pie chart on the advertiser’s start page. Choose a variable to group by in the drop down and the pie chart will display a comparison between the different values.

Help texts and more

To make it easier to add new sources we’ve added help texts and suggestion dropdowns. Hover the mouse pointer over any of the input fields to view the help texts. Previously used values will appear as suggestions when you put focus on a textbox.

Per-Axel
2011-05-31 at 15:24
Categories: Classifieds, Freespee, Local Search
Tags: ,
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