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Your local offices aren't getting their leads correctly... here's how you can solve this.

Spoiler... it's by making sure your customers get to them quickly, with the best experience possibl...

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Speak to them before your competitor does...

How many times have you said it to your team: meeting customer expectations is the most importa...

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How to give mobile users (aka keen call abandoners) more attention

If you’ve not read our blog post on Segments & Recipes yet, I recommend you read it fir...

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How to not lose sales opportunities

Henrietta Lawrence

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10 things I learned at the Digital Marketing Financial Services conference

On the 21st March, we (that’s myself and my colleagues Nick Wilkinson & Alex Burton) wen...

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Conversational Commerce: Turn 97% of your traffic into a sales conversation

In the 21st century, our communication habits are changing faster than any other period throughou...

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People no longer want to be marketed to. They want to talk instead.

Your marketing technology stack increases in complexity as you seek effectiveness and scale, b...

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The Quiet Swedish Company Whose Software You Probably Already Use

Liam Duffy

Marketing

Why your customer engagement must become 'more human' in 2017

Successful digital transformation starts with the basics - better conversations with your customers...

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The one common channel that most marketers have yet to master

From social media to email to live chat (to name but a few) marketers have become experts at tr...

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Twitter joins conversational commerce race with Direct Messages chatbot

On 1st November, Twitter announced their response to Facebook’s infiltration of the conversatio...

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Q&A with Carl Holmquist, Freespee's co-founder & CEO

Henrietta Lawrence

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Q&A with Freespee co-founder & CTO Tobias Lindgren

Monday 7th November was the day the news broke of our series B investment where we raised €9

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Freespee secures €9.25M Series B funding led by Ventech

French VC firm leads funding round in London-based real time conversation cloud company Freespee...

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Conversational commerce - Do the figures back it up..

Can your brand become a conversation brand Do the usage figures or general expectations of consu...

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Conversational commerce, now, in the Google stack

Henrietta Lawrence

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Conversational commerce will drive inbound marketing dominance

Conversational commerce through the Freespee cloud So far this week we have been painting the pict...

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Click-to-message ads: Google enables conversational commerce through SMS

Yesterday we made a post regarding Google’s announcement of their new feature that is enhancing t...

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Click-to-message ads and the rise of conversational commerce

Earlier this month Google announced the roll-out of a new feature enhancing its mobile Adwords offe...

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Bridge the gap between your doubleclick advertising and customer conversations

Henrietta Lawrence