Freespee Cloud - Built for enterprise

10 things I learned at the Digital Marketing Financial Services conference

[fa icon="calendar'] 04/04/17 10:36 / by Henrietta Lawrence

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On the 21st March, we (that’s myself and my colleagues Nick Wilkinson & Alex Burton) went to the Digital Marketing Financial Services conference in Mayfair, London. It was a pretty full on day of talks and panels, but I thought I’d share the 10 key things I took away from the event.

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Conversational Commerce: Turn 97% of your traffic into a sales conversation

[fa icon="calendar'] 22/02/17 10:00 / by Liam Duffy

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In the 21st century, our communication habits are changing faster than any other period throughout history.
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People no longer want to be marketed to. They want to talk instead.

[fa icon="calendar'] 23/01/17 15:02 / by Mark Choueke posted in Customer Experience

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Your marketing technology stack increases in complexity as you seek effectiveness and scale, but how good is your communications stack?

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The Quiet Swedish Company Whose Software You Probably Already Use

[fa icon="calendar'] 10/01/17 15:35 / by Liam Duffy posted in Customer Experience, interview, ceo

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Why your customer engagement must become 'more human' in 2017

[fa icon="calendar'] 03/01/17 14:55 / by Mark Choueke posted in Marketing, Customer Experience

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Successful digital transformation starts with the basics - better conversations with your customers 

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The one common channel that most marketers have yet to master

[fa icon="calendar'] 23/11/16 15:43 / by Samia Boubaaya

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From social media to email to live chat (to name but a few) marketers have become experts at tracking and managing their users’ activity across many channels. But there’s one that marketers still find challenging: the phone.

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Twitter joins conversational commerce race with Direct Messages chatbot

[fa icon="calendar'] 17/11/16 10:01 / by Henrietta Lawrence posted in Twitter, chatbot

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On 1st November, Twitter announced their response to Facebook’s infiltration of the conversational commerce space – Welcome Messages and Quick Replies within Direct Messages. Both are the social media platform’s move to improve customer experience by encouraging conversations between brands and their Twitter followers to take place in the platform.
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Q&A with Carl Holmquist, Freespee's co-founder & CEO

[fa icon="calendar'] 15/11/16 15:27 / by Samia Boubaaya posted in Freespee, funding, q&a

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Our co-founder & CEO Carl Holmquist talks about Freespee’s journey and its growth plans following the €9.25 million investment, led by Ventech.

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Q&A with Freespee co-founder & CTO Tobias Lindgren

[fa icon="calendar'] 14/11/16 15:27 / by Henrietta Lawrence posted in Freespee, funding, q&a

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Monday 7th November was the day the news broke of our series B investment where we raised €9.25 million, led by Ventech.

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Freespee secures €9.25M Series B funding led by Ventech

[fa icon="calendar'] 07/11/16 12:43 / by Liam Duffy posted in Freespee

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French VC firm leads funding round in London-based real time conversation cloud company

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